John Lewis Partnership Supplier Portal John Lewis Partnership Supplier Portal

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Goods Not For Resale Goods For Resale Sale or Return/Direct to Customer
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For Goods for Resale FAQs, please click here

For Sale or Return/Direct to Customer FAQs, please click here

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Goods Not For Resale Which action would you like to take?
I would like to view the payment & remittance advice in Coupa
I am unsure of the invoice status in Coupa
I am unable to locate the invoice in Coupa
I would like to view my purchase order in Coupa
I would like to resolve a invoice tax error
Goods For Resale What is your query relating to?
Invoice management Select from the below
Check why an invoice hasn't been paid
Check for Missing Invoice
Editing a GFR Invoice
Purchase Order management Select from the below
Viewing GFR Purchase Orders
Check for Missing PO
Understanding your GFR PO
Other Select from the below
Reconcile Account
Download a Copy of a Debit Note
Booking Holds
Sale or Return/Direct to Customer Select from the below
Understanding SOR or D2C Sale or Return Data Report and Coupa Invoice Lines
Using Sale or Return Purchase Order weekly data in Coupa
Viewing SOR or D2C Purchase orders and SOR Data on Coupa
SOR Self Billing Agreements
Invoice Statuses
I would like to view the payment & remittance advice in Coupa
Viewing Invoices and payment dates