Roles & Responsibilites

Team/Role Query they can support with Contact email

Product Launch Team

  • Product data questions

  • Product data amendments/maintenance

  • Image amendments

  • Product page amendments/queries

  • Main PLP colour amendments

  • Product grouping

  • Why is my product not live queries

  • Matching item requests

  • Size guides

  • Title/Copy amendments

  • Colour swatch amendments

  • Mirakl Catalogue training

  • Lets flo account access

  • Deletions

[email protected]


Buying

  • Range queries

  • Pricing

  • Sales data

  • Commercial Terms

  • Marketing

Please contact your specific buyer with any of these queries

Supplier Direct

  • Integration issues

  • Inventory queries (Offers)

  • Lead time amendments

  • Order queries including carriers

  • Mirakl UI queries

Pre go live:

[email protected]


Post go live:

[email protected]

Returns Centre

  • Returns

[email protected]