Reinstating an account with the John Lewis Partnership

Follow the below steps to notify both Finance and our Operational Team.

1. First, download the relevant DV form - DV1 (for home accounts) or DV2 (for overseas accounts)
2. Fill out all required details ensuring current details are provided and both authorisations are completed - This information will be held on your finance account.
3. Upload the completed form to your request and submit.

4. Once your case number is received forward your DV1 or DV2 and your case number to the correct operational team as per the below:

   John Lewis suppliers: [email protected]
   Waitrose suppliers: [email protected]

5. Our finance team will then contact you either to confirm your account has been reinstated or to request additional information
6. You will then receive an email confirming your account number, payment terms and invoicing options