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Help request: EDI John Lewis live order not received
Help request: EDI John Lewis live order not received
Updated 14th July 2026 02:36:01 PM
Supplier Actions
John Lewis EDI - live order not received
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Allowed 24hrs for transmission
EDI provider response attached
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Supplier name
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Supplier number
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Contact email
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Contact name
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Connection type
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EANCOMS
TRADACOMS
Expected date of transmission
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Order no(s) not received
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Related case reference number
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