Help request: JL debit dispute, pricing

Note:

If the articles shown previously can rectify the issue, our reply will be a link to the relevant content, which will help you to complete this request yourself.

Please confirm you have carried out the following actions

Contacted JLP Buyer

File upload alert

Maximum file upload size is 25MB. For multiple attachments, hold shift whilst selecting. Most commonly used files are accepted, such as PDF & XLS Click to check all file types and troubleshoot attachments

Please provide the following information to help us to process your request
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Caution:

Please only enter information required for your query, do not provide any unnecessary sensitive data via webforms or attachments.

Supplier name*

Supplier number*

Contact email*

Confirm contact email*

Note: Please only enter ONE email address. Additional text submitted in this field may cause your case generation to fail, please only enter a valid email format.

Contact name*

Debit note number*

Note: Please ensure a valid debit note number is provided, this should start with the letter D

Confirm debit note number*

Debit value*

Original PO number*

Original invoice number*

Debit lines disputed:

All debit lines

Specific line number(s)

Please enter any specific line number(s)

Invoice date*

JLP Buyer contact email*

Buyer Contact*

Related case reference number*

Debit note upload*

Note: Please check the accepted file types in the file upload box above, your case will fail to generate if you attach a file type that is not accepted.

Tip:

This form should be used to submit a dispute for ONE debit note. If you are disputing multiple debit notes, please raise one form for each debit note disputed.

Important:

If you do not receive a case reference number after submitting this form, please check the accepted file types listed in the file upload box above and resubmit your form. If you do not receive a case reference back, your dispute has not been logged and you will not receive a response back.

Help request: JL debit dispute, pricing

Supplier Actions

Debit dispute: pricing