John Lewis Partnership - Your Privacy Rights

Welcome to the supplier data privacy page. This page provides information relating to your personal data as a supplier to the John Lewis Partnership, and how to contact us.

If you have any questions about your personal data as a customer of the John Lewis Partnership, please see our John Lewis or Waitrose websites on how to request details.

To view the supplier privacy notice, please click here.

How do I update my details?

The easiest way to view and update your personal data with us is by logging in to one of our supplier portals or contacting one of our supplier support desks.

What if I want to do more than update my details?

To exercise your data privacy rights, as an individual or sole trader, please contact the Supplier Rights team by email.


If you wish to know more about how the John Lewis Partnership processes your data, click here.

How can I prove my identity?

We’re here to help you exercise your data protection rights. As part of that, it’s important we verify that any request is genuinely coming from you.

As soon as we receive your request, our Data Rights Team will assess which identification documents we need. This will usually be proof of your identity and address, though sometimes we’ll ask for additional items. We’ll be in touch to let you know exactly what we need and how to send it to us securely.

Acceptable proof of identity

A scan or photocopy of one of the following:

  • Your passport
  • Your driving license
  • Other officially issued photo identification

Acceptable proof of address

A scan or photocopy of one of the following (dated within the last 3 months):

  • Utility bill
  • Bank statement
  • Council tax bill
  • Correspondence from government body

When requested, where do I send my proof of identity or address?


How soon will my request be fulfilled?

We’ll deal with your request as quickly as possible. After submitting your request, you’ll receive an acknowledgement email that will be sent to the email address you provided on the form.

This will be followed by a request for identification documents and any extra information we need so we can process your request.

In most cases, the law requires us to fulfil your request within one month.

Sometimes this deadline can be extended, for example, if your request is complex. If this is the case we will always contact you within one month to let you know we need more time.